Return & Refund

Return & Refund Policy

Thank you for choosing lindmarket.shop! We hope you are satisfied with your purchase. If you are not happy with your order, we offer a flexible return and refund policy. Please read the following terms for detailed information.

1. Return & Exchange Period

• You can request a return or exchange within 30 days of receiving the item. Please ensure the product is unused and in its original packaging.

2. Return & Exchange Conditions

• The item must be in unused condition, with all tags and packaging intact.
• Certain specific products (such as personal care items, food, etc.) may not be eligible for return or exchange; please carefully check the product page for details before purchasing.

3. Application Process

• To request a return or exchange, please contact customer service via email (support@lindmarket.shop) with your order number and reason for return/exchange.
• Our customer service team will provide you with the specific steps and instructions for the return or exchange process.

4. Refund Processing

• Refunds will be processed once we receive the returned item and confirm its condition. Refunds will be issued to the original payment method and typically take 3-5 business days to process.
• Please note that shipping costs are generally non-refundable unless the item is defective or incorrect.

5. Shipping Costs

• The cost of return shipping is the responsibility of the customer, unless the item is defective or incorrect.
• We recommend using a trackable shipping method to ensure that the return is received successfully.

6. Other Questions

If you have any questions about our return and refund policy, or if you encounter any issues during the application process, please feel free to contact our customer service team:

• Email: support@lindmarket.shop

We appreciate your support and look forward to providing you with a satisfactory shopping experience!