FAQS

Frequently Asked Questions (FAQ)

1. How do I place an order?

You can browse our website, select the products you need, add them to your cart, and then follow the prompts to complete the checkout process.

2. What payment methods do you accept?

We accept various payment methods, including credit cards (such as Visa and MasterCard), debit cards, Alipay, and WeChat Pay.

3. How long does it take to process my order?

The order processing time typically takes 1-3 business days, and it may vary depending on stock availability.

4. What are the shipping costs?

Shipping costs vary based on your location and the shipping method you choose. The system will automatically calculate and display the relevant fees at checkout.

5. Can I track my order?

Yes, you can track your order status through the tracking link in your order confirmation email or by visiting the "Track Your Order" page on our website.

6. What is the return and exchange policy?

If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Please refer to our Return & Refund Policy for more details.

7. Is there a warranty on the products?

We provide a quality guarantee for a certain period. Please refer to the product page or contact our customer service for specific warranty policies.

8. How can I contact customer service?

You can reach us through the following methods:

• Email: support@lindmarket.shop

9. How secure is the website?

We use SSL encryption technology to ensure the security of your personal and payment information. You can shop on our website with confidence.

10. Do you offer bulk purchase discounts?

Yes, we offer discounts for bulk purchases. Please contact our customer service for more information.

If you have any other questions, please feel free to contact us, and we will be happy to assist you!